Leading Law Firm | 3 MONTH CONTRACT | £230 per day
Role responsibilities:
Technology Administration – Procurement & Inventory Management
• Request quotes from suppliers and process purchase orders.
• Verify deliveries against orders and notify invoice approvers.
• Update the asset management system (Wisetrack) for new or replacement equipment.
• Manage the disposal of old equipment and update records accordingly.
• Conduct weekly stock checks, tracking equipment in and out to ensure availability.
Technology Administration – Operational Support & Service Improvement
• Monitor and respond to IT support emails, logging tickets and assigning them to the appropriate team member.
• Keep track of incidents and service requests, ensuring they are assigned and resolved in a timely manner.
• Manage onboarding and offboarding processes, including tracking change forms for new starters, movers, and leavers.
• Follow up on unresolved IT issues that have been escalated beyond the team.
• Send weekly reminders to users about password expirations.
• Coordinate equipment needs for partners and associates ahead of business travel.
Technology Administration – Repairs & Maintenance
• Log and manage repair requests with Lenovo/HP, including scheduling engineer visits for hardware fixes.
Technology Administration – Equipment Recovery & Reuse
• Oversee the collection and processing of devices from departing employees for reuse or replacement.
Meeting Room Technology Checks
• Regularly inspect meeting rooms to ensure all IT equipment is present and functional, replacing missing items as needed.
Small Equipment Provision
• Supply essential tech accessories like chargers and cables on demand, including for employees traveling.
Skills and Experience:
- At least one year of relevant technical experience.
- GCSE-level education or equivalent.
- Strong proficiency in Microsoft Office (Excel, Word, etc.).
- Experience working in a corporate environment with a focus on quality and efficiency.
- Willingness to work flexible hours and overtime if required.
Key Competencies:
- Strong organisational and time management skills.
- High attention to detail.
- Excellent numerical and analytical abilities.
- Clear and concise communication skills, both written and verbal.
- A professional and client-focused approach to customer service.
- Ability to work collaboratively with technical teams to ensure smooth operations.
- Ability to remain calm and efficient under pressure and tight deadlines.
