Are you an experienced Service Delivery Lead looking for your next challenge? We have an exciting opportunity reporting to the Head of Technology, you will manage a dedicated team of 1st and 2nd line Service Desk Analysts.
What we're looking for:
Proven leadership experience in managing service desk teams
Strong knowledge of ITIL methodology
Excellent communication and collaboration skills
Ability to manage multiple priorities in a fast-paced environment
Hands-on experience with technical support and vendor management
If you're passionate about service delivery, enjoy working in a collaborative environment, and want to play a key role in shaping the future of our Technology services, we want to hear from you!
